Privacy Policy

AnimALL Mobile Veterinary Service Privacy Policy Effective Date: July 1, 2025

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING animallvet.com (HEREINAFTER REFERRED TO AS THE “SITE”).

This Privacy Policy is here to inform you about how your personal information is collected, used, and protected when interacting with AnimALL Mobile Veterinary Service ("Company," "we," "us," or "our"). By using the Site or engaging in our services, you agree to the terms of this Privacy Policy.

Definitions

Company, We, I, Our, or Us: Refers to AnimALL Mobile Veterinary Service and animallvet.com.
Content: Any and all written, visual, or downloadable material on the Site, including forms, emails, images, blog posts, and service information.
Personal Information: Data that can be used to identify you, such as name, address, email, phone number, payment details, pet health records, and more.
Site, Services, and Products: Refers to animallvet.com and the services offered by AnimALL Mobile Veterinary Service, including veterinary appointments, telehealth, consultations, and related materials.
You or Your: The user, client, or visitor of the Site.

Company Statement AnimALL Mobile Veterinary Service is committed to safeguarding your personal and pet information. We collect data to provide compassionate, personalized mobile veterinary care and ensure the best possible service experience.

Information We Collect

Personal Information You Provide: When you request an appointment, fill out forms, or contact us, we may collect your name, email address, phone number, physical address, payment information, pet health and behavior details, and other related data.
Automatically Collected Data: We may collect device information, IP addresses, browser type, geographic data, and site usage behavior using third-party tools such as Google Analytics to improve website performance and client experience.

When We Collect Information We collect information when you:

Browse our website
Submit appointment requests
Complete intake or consent forms
Contact us directly
Make payments
Use telehealth services

How We Use Your Information We use the information we collect to:

Schedule and confirm mobile or telehealth appointments
Communicate with you regarding your pet’s care
Maintain medical records as required by Georgia law
Process payments
Improve the usability and experience of our Site
Send email updates and health reminders (if opted in)

Email Communications If you subscribe to our mailing list or download forms/resources, we may use your email to send appointment reminders, pet health tips, or promotions. You can unsubscribe at any time using the link provided in our emails.

Telehealth Services Telehealth appointments require a valid Veterinary-Client-Patient Relationship (VCPR) in accordance with Georgia state regulations. We use your personal and pet health information to provide appropriate follow-up care and guidance.

Third-Party Sharing We do not sell or trade your information. However, we may share data with:

Payment processors
Scheduling platforms
Laboratories or pharmacies to fulfill diagnostics or prescriptions
Email marketing tools
Legal entities if required by law

All third parties are required to uphold confidentiality and security standards.

Cookies & Analytics We use cookies to:

Track site performance and improve functionality
Remember preferences (such as completed forms)
Monitor user experience through analytics tools

You may disable cookies through your browser settings; however, this may affect some site functionality.

Social Media & Third-Party Links We may occasionally link to third-party websites or social media platforms. These sites have their own privacy policies, and we are not responsible for their content or data practices.

Security Measures We implement SSL encryption and secure access controls to protect your data. Payment transactions are processed through encrypted gateways and are not stored on our servers. Only authorized personnel have access to sensitive information.

Children's Privacy We do not knowingly collect information from children under 13. If you believe a minor has submitted information, please contact us immediately at info@animallvet.com.

Data Retention Client and patient records are retained for a minimum of 3 years following the last date of service, in accordance with Georgia veterinary law.

Policy Updates We may update this Privacy Policy periodically. The "Effective Date" at the top will reflect the most recent changes. Continued use of our Site or services indicates your acceptance of the revised policy.